Returns & Refunds

Customer satisfaction is our top priority. If you are not satisfied with your purchase, we are here to help.

Eligibility for Returns

• Returns are accepted within 7 days of delivery.
• The product must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

• Used or damaged products (not due to our fault)
• Items without original packaging

Damaged or Incorrect Products

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with images as proof.

Refund Process

• Once your return is received and inspected, we will notify you.
• Approved refunds will be processed within 7–10 working days.

Exchange Policy

We may offer exchanges depending on product availability.

Return Shipping

• Customers may be responsible for return shipping costs unless the issue is from our side.

For all return and refund requests, contact us at: moraciofficial@gmail.com